Swapcard Review: A Look at Features, Pricing, Alternatives & More

Swapcard is an event management platform widely known for its innovative event engagement and networking solutions. Although the platform provides various event management tools, such as the Swapcard app, and registration tool, its feature sets are limited.

This  Swapcard review blog will explore the latest features, potential drawbacks, pricing information, and user reviews. We will also examine Swapcard alternatives, which offer more comprehensive feature sets for event planners like you who may be looking for other options.

Let’s start. 

What is SwapCard? 

Swapcard logo

Swapcard is an event management platform that supports in-person, hybrid, and virtual events. The platform is highly regarded for its effective use of tools to facilitate B2B matchmaking, which connects individuals based on their profiles, interests, and unique event experiences. 

In addition to event networking, the platform includes mobile app solutions, a live dashboard for tracking event performance, and registration tools.

SwapCard Key Features

Here are some of the most talked-about Swapcard features:

Mobile App

The Swapcard mobile app is designed to facilitate networking among attendees in the meeting space. Users can schedule meetings, navigate the event floor map, and access missed sessions through mobile devices. Event organizers can track the performance of their events in real-time through the app’s data analytics feature. 

Additionally, organizers can customize the app by changing background colors and adjusting it to match their event’s theme. However, it’s important to note that while partial customization is possible, creating a fully dedicated Swapcard mobile app may not be possible.

Analytics & Data Reporting

SwapCard provides powerful event analytics and data reporting tools. The integrated platform captures all event information in one convenient location, identifies key marketing signals, and unlocks valuable business insights to enhance event success.

It’s crucial to recognize that although Swapcard offers extensive event reporting features, it falls short in delivering a thorough post-event report to users who require it for in-depth event analysis.

Onsite Tools

The platform offers convenient onsite registration, check-in, and event badge printing services. Organizers can purchase the Swap Card-Go Box, which includes a badge printer, an iPad with a stand, an internet router, and more. The pricing ranges vary for different configurations of the hardware box.

However, it’s important to note that while SwapCard-Go makes event check-in and badge printing convenient, organizers still need to hire an event manager for onsite support, which costs $1000/day.

SwapCard Pros & Cons

Swapcard is an event management platform that simplifies your decision-making process. It’s worth exploring whether Swapcard is the right fit for you or considering Swapcard alternatives.


SwapCard provides a range of event management features perfectly tailored to users’ needs. Let’s explore the benefits of this event management platform.

Support Team

Swapcard users highly value the support teams’ reliability and trustworthiness, considering them an essential and dependable platform component.

Have a look at this user review:

Every time I contact Swapcard for assistance they are there to support me and resolve my enquiry quickly, professionally and friendly!” – Melissa T., Small Business

Easy-to-use mobile app

Swapcard’s mobile application features an intuitive and easy-to-use user interface. This allows users to navigate the app and access its various features seamlessly.

It has a good UI which makes it easy to navigate the app.” – Verified User in Information Technology Services, Small Business


Despite its highlighted benefits, SwapCard has significant drawbacks that fail to meet user expectations. 

Data Privacy Concerns

Swapcard employs third-party integrations to provide essential event features like gamification. However, this type of interaction can raise concerns about user data and privacy. Additionally, users have reported receiving excessive notifications and spam emails after signing up and logging in to access events on Swapcard’s platform.

They use a 3rd party for gamification, and we had issues with the set-up and functionality. Ultimately we made it work, however, we do not plan to use this feature in the future.” – Jamie G., Director, Meeting

Complex Interface

Users have expressed frustration with SwapCards’ complex interface and the lack of user-friendly software, which leads to extra time and effort spent on small tasks.

“Uploading the event attendees using their template proved to be a challenge. It was not as user-friendly as I would have liked it to be. I had to spend extra time doing a lot of trial and error. I hope they will improve that whole process/task. I felt the FAQ also lacked information at times.” – Linda T., Director for Student Professional Dev. & Employer Relations

SwapCard Pricing

Swapcard offers three pricing options : 

Starter: Self-serve plan for mid-sized events with up to 1,000 attendees starting at €490 /year. 

Professional: This plan is for conferences and franchises, with a limit of 10,000 attendees, starting from €3,990 /year. 

Enterprise: Custom pricing for more significant events with multiple events year-round. 

vFairs: Swapcard’s Better Alternative

vFairs is a comprehensive event management platform that provides services for in-person, hybrid, and virtual events of all sizes and types. The event industry recognizes vFairs for its innovative technology, intelligent features, and exceptional customer service.

The platform is always ahead of competitors by offering customized solutions to event planners and sponsors, resulting in a truly personalized event experience.

5 Reasons Why vFairs is a Better SwapCard Alternative

Are you looking for the best Swapcard alternatives? Look no further than vFairs! We’ve researched and compiled the top critical reasons vFairs is a clear choice. 

Intuitive & Secure Platform

vFairs is widely known for its user-friendly interface, making navigating easy for event attendees and organizers. The platform offers intuitive desktop software, and its mobile app further enhances the event experience.

Furthermore, vFairs takes data security seriously and complies with the General Data Protection Regulation (GDPR). By utilizing best-in-class security measures, vFairs ensures the safety of customer data. Feel free to explore the security and compliance information and request full access to vFairs security documentation through this portal.

Self-serve Registration and Ticketing 

vFairs event registrationvFairs provides automated registration and payment processing tools to enhance event experiences. The event registration tool allows you to create a customizable registration form with automated audience segmentation, easy payment integration, group discounts, and more.

Moreover, the event registration tool offers bulk registration for attendees in groups. It provides a customizable registration process with event ticketing software and allows you to limit attendees per group to provide ultimate flexibility.

Advanced Mobile Event App


Unlike the Swapcard app, the vFairs event mobile app offers a fully personalized and customized event experience with a white-labeled mobile application. The vFairs mobile app significantly increases event engagement through polls, surveys, interactive games, video presentations, on-demand content, personalized notifications, and more. 

The app also facilitates event networking through easy contact exchange, smart video matching, live chat, and more. Additionally, the app provides branding and sponsorship opportunities with banner ads, splash ads, pop-up ads, and more.

Event Badge Printing App

vFairs Badge Printing

vFairs provides a comprehensive event management platform with advanced check-in and badge printing features. The event badge printing and check-in app allows attendees to easily self-check at the venue using personalized QR codes. This eliminates long queues and ensures a smooth and hassle-free check-in process.

Event organizers can create event badges in bulk using customizable badge layouts and templates. By incorporating sponsor or event logos in the badges, they can increase sponsorship opportunities and promote their brand.

AI-Powered Platform

vFairs AI powered event marketing

vFairs provides various AI-powered event solutions to streamline and speed up event planning. Unlike Swapcard, which offers AI-powered algorithmic matchmaking, vFairs offers smart matchmaking tools and other comprehensive AI-powered solutions across all platforms. Some of these include: 

  • AI-powered Email Builder: This tool helps create custom email campaigns for all audience segments in a fraction of the time. 
  • AI Writing Assistant: The AI-powered writing assistant effortlessly manages your brand’s social media presence and helps you promote your event to the target audience with eye-catching copy. The assistant also helps create unique copy for landing pages, video scripts for event promotions, speaker bios, and pre-and post-event press releases.
  • Webinar Summary and Chapterization: This AI-powered tool transcribes sessions from your Vimeo video library, creates engaging summaries, and easily organizes chapter breakdowns.
  • Reporting Chat Bot: vFairs reporting chatbot, empowers event organizers and attendees with real-time actionable data.

Customer Support

vFairs Customer Support

vFairs is known for providing exceptional online and onsite support for events. The platform is recognized for its experienced support team, which handles events from start to finish with utmost proficiency. The onsite customer support team manages everything from setting up the venue to handling customer queries, ensuring a remarkable in-person event experience.

Similarly, 24/7 online customer support deals with customer queries, technical difficulties organizers face, and more. To top it off, vFairs offers project managers with each project to handle your event to ensure a more personalized experience with no troubles.

vFairs vs SwapCard 

Have a look at vFairs Vs Swapcard review as per G2 ratings: 

vFairs VS Swapcard chart

Final Verdict: Choosing Swapcard Alternatives

Swapcard is a reliable event management software with advanced networking features. However, its features are limited, and if you require more advanced event features, you’ll need to integrate them from other providers. vFairs, conversely, has natively built features that ensure a smooth user experience and take away concerns about data privacy. Also, Swapcard is an off-the-shelf software, so if you are looking for bespoke solutions, consider exploring Swapcard alternative, vFairs. 

Schedule a demo with vFairs and take advantage of this opportunity to see what vFairs has to offer!

Swapcard Review: A Look at Features, Pricing, Alternatives & More


Shahtaj is a content writer at vFairs. She has been in the content-creation industry for over four years, primarily serving Saas, tech, and entertainment organizations.

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