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Before entering the event venue, most attendees interact with your event website for registration and ticketing. Any glitches or interruptions during this crucial step can lead to frustration, reduced trust, or even lost sales. A flawless user experience not only drives ticket sales but also leaves a positive first impression, making the choice of event ticketing platform essential.
However, with so many options, it can be daunting for event organizers to choose a platform that meets their budget while delivering the features they need. This guide will cover the key factors to consider when selecting ticketing software, the top event ticketing platforms available today, and tips on setting ticket prices effectively.
Trouver le bon équilibre entre l’abordabilité et la valeur perçue peut faire toute la différence pour atteindre vos objectifs de vente tout en attirant un public plus large.
Que vous ayez besoin d'une inscription à un événement, d'une impression de badge, d'une technologie d'enregistrement ou d'une application mobile pour votre événement, notre plateforme d'événements en personne offre des services et des outils de bout en bout pour simplifier le processus de gestion de l'événement.
We asked our sales director to tell us an ideal criterion for choosing a ticketing software. This is what she had to say:
To help you from selecting platforms that cause more problems than they solve, we prioritized these attributes when choosing the best event ticketing systems:
We’ve been part of the event technology ecosystem since 2016, powering more than 30,000 events, supporting over 80,000 exhibitors, and welcoming 100 million+ attendees worldwide.
This deep industry experience gives us a unique perspective into what makes an event platform truly effective, from smooth ticketing flows to systems that break under peak demand.
Our recommendations are built on years of collaborating with event organizers and attendees, collecting direct feedback on what works, what doesn’t, and what actually drives ticket sales.
Beyond our firsthand expertise, we’ve incorporated verified ratings and user reviews from platforms like G2 and Capterra for ticket platforms to ensure this guide reflects both expert analysis and authentic customer sentiment.
Let’s dive into the list of the best ticketing platforms for events:
vFairs is a leading name in the event tech space, recently recognized as a Leader in the 2025 Gartner® Magic Quadrant™. It holds a 4.7/5 rating on G2 from over 1,700 users, with many reviews highlighting its ease of use and consistently responsive support.
vFairs offers the best online ticketing system that streamlines your registration process and helps you market and execute your event.
The event ticketing platform oversees event registrations and financial transactions with dynamic and highly customizable registration forms, tiered ticket segments, and integration with popular and secure payment platforms.
It takes the first spot in the list of the best event ticketing platforms because you can manage ticketing and registration in one platform with all the data synchronized in one place.
The vFairs ticketing platform offers diversified pricing options with tiered structures tailored to different attendee segments. It enables group registrations so that companies can purchase tickets for all of their employees in bulk.
Vous pouvez proposer des codes promo compatibles avec des passerelles de paiement renommées telles que PayPal et Stripe. Vous pouvez également proposer des réductions pour les réservations anticipées, des réductions de groupe ou des réductions à durée limitée.
L'une des principales raisons pour lesquelles vFairs figure parmi les meilleures plateformes de billetterie événementielle est sa sécurité, certifiée ISO 27001. Toutes les données de paiement sont cryptées, car vFairs intègre des méthodes de paiement courantes. La plateforme propose des paiements par carte de crédit, PayPal et Stripe pour des transactions financières sécurisées et fluides.
There is an option to offer enticing add-ons for attendees to customize their event journey by selecting specific sessions or content of their preference. This flexibility enables attendees to get an exclusive and personalized experience. They can choose the sessions they are most interested in during registration and get exclusive access.
L'une des fonctionnalités notables de la plateforme de billetterie vFairs est la segmentation automatique des utilisateurs en fonction de leurs réponses à l'inscription en ligne à l'événement . Cette fonctionnalité catégorise les participants afin que vous puissiez proposer l'accès au contenu de l'événement en fonction de types d'utilisateurs spécifiques, qu'ils soient VIP ou participants en admission générale. Vous pouvez également envoyer des notifications personnalisées à chaque segment pour améliorer la communication.
Les organisateurs peuvent créer des pages d'accueil personnalisées pour leurs événements, affichant tous les détails et le programme à la vue de leurs participants. Ces pages d'accueil optimisent vos efforts marketing. Vous pouvez susciter l'intérêt en ajoutant du contenu captivant, comme des vidéos promotionnelles et des biographies d'intervenants. L'assistant IA vous aide à générer du contenu pour vos pages d'accueil en un rien de temps.
Pour
“I needed a registration and ticketing platform, as well as an app and a support team. With vFairs, we got it all! I have been a customer for 6 years and will continue to be.” – Kelsey P., President, Small Business
Nous avons promu la vente de billets et les ateliers grâce à des liens directs permettant aux particuliers d'effectuer des achats. Grâce à une application incroyablement intuitive, vFairs nous a permis de nous concentrer sur l'organisation d'un événement de premier ordre. Chacun disposait d'une source d'information, réduisant ainsi le nombre de questions posées à notre personnel. – Karen S., PME
Cons
“There were no major downsides to using vFairs. The price was very fair, the support was good, and my few recommendations after the event were noted and already in their queue for improvement based on other customers’ feedback.” – Corbin S., Chief Administrative Officer, Genetics.
“We really didn’t have many downsides, because they turned our event around so fast. There were some modifications we were not able to make due to the coding time it would have taken, but overall, vFairs really nailed it!” – Darci P., Mid-Market
Nous travaillons avec nos clients pour comprendre leurs besoins et leur proposer un prix personnalisé adapté à la taille de l'événement et aux exigences du produit. Vous pouvez choisir une licence annuelle ou un plan d'événement. Contactez notre équipe de vente pour obtenir un devis.
Best for: Event discovery
Next in our list for the best ticket platforms is Eventbrite. It offers a variety of ticketing options for attendees to choose from. The platform accommodates tiered ticket structures and integrates social tools for extensive event promotion.
However, some users express concerns over the platform’s service fees, which can impact the overall cost for organizers, particularly those on tighter budgets. There are a bunch of hidden fees, including processing fees, per-event fees, and additional fees to process the fee.
“The design of Eventbrite makes it very welcoming, simple, and easy to use. It feels less daunting than ticketing platforms like Ticketek which I believe creates a less stressful buying experience for the customer.” – Verified User in Entertainment
“I can register people or sell tickets in other ways. However, the e-tickets with QR codes and ease of check-in make it a valuable tool.” – Julie H., Global Media Director
« Au début de la pandémie, leurs conditions de paiement ont été modifiées : les versements quotidiens sont désormais bloqués jusqu'à deux semaines après l'événement. Je ne peux pas utiliser Eventbrite pour mes événements en présentiel, car j'ai besoin de liquidités pour régler les dépenses avant la date de l'événement. La mise en place de l'organisation et de la messagerie automatisée prend du temps. » – Mark M., PDG et producteur
“Eventbrite includes high ticketing fees for larger events, limited customisation for email and branding, and occasional delays in customer support. Some users also find the reporting tools less detailed than those of competitors.” Larisa Nicoleta A. Lead Engineer, Banking
At the time of writing, Eventbrite charges a service fee of 3.7% + $1.79 per ticket and a 2.9% payment processing fee. They also provide Pro plans for advanced features.
Idéal pour : Collaboration virtuelle et événements de billetterie
Webex Webinars and Events offers you an efficient platform to sell tickets online. The system integrates with its virtual meeting features. Webex has a user-friendly interface for straightforward event setup.
While the platform has great features for ticket sales online, users have reported that it does not have an intuitive interface, unlike many of its competitors, and navigating the backend can become troublesome.
« Nous avons beaucoup apprécié la fonctionnalité d'achat de billets, qui a simplifié la vente de billets pour les participants, qu'ils soient en personne ou en ligne. L'outil de reporting s'est avéré très utile : nous avons pu voir qui et combien de personnes ont assisté à chaque événement. » – Laura C., directrice adjointe
“The offering is very comprehensive as to what ideas and elements can be included in the event app/webpage. For the most part, end users seem it easy to navigate. The chat support is excellent and very knowledgeable. – Karis A., Vice President, Marketing
“I wish there were a way to edit the ticket type purchased when the tickets are the same cost. An ability for only backend users to edit/update ticket type would be a great add.” – Simona H., Director of Concierge Services
“I wish there were the ability to use integrations from other software platforms. In addition, as a first-time user, I don’t find building out an event page as user-friendly as one would hope.” – British G., Supply Chain Development Manager
Webex Webinars and Events platform has various pricing plans based on the number of attendees and features required. Basic package starts from $675 per user per year.
Idéal pour : les enquêtes, les formulaires et les études de marché
PurplePass Ticketing is an online ticket sales platform that offers a range of features suitable for event organizers, including free options for those with basic needs.
The software provides customizable registration forms, allowing organizers to gather essential information.
While the system caters to events with straightforward requirements, a lot of users have reported issues with payments, like payouts taking time, partial refunds not working properly, etc.
“I have been very impressed with the customer service. I was expecting something similar to our previous ticketing service provider – slow response times and a lot of article links instructing me to figure it out for myself. But what I’ve gotten is immediate responses, even when I’m calling outside regular business hours.” – Kate F., Executive Director
“The team at PurplePass works diligently to help you solve problems and make the ticket sales and processing experience as painless as possible. I have come to rely on online ticket sales, as have my customers. PurplePass is an excellent partner.” – Cliff T., Director of Theatre
“The only issue we had was so many banks would not allow purchases. People would have to call their bank to authorize the sales. I am not sure if this is anything Purple Pass can do on their end and I appreciate their security. I just wish there was a way to bypass this, as i do not have to do this on other platforms.” – Natalie M., Owner, Small Business
“I would like more options, or perhaps a more thorough understanding, of the options for customizing reports. The standard reports provide thorough information, but they’re not specifically geared toward our operations (theatre).” – Kate F., Executive Director, Performing Arts
At the time of writing, Purplepass ticket platforms charge 2.0% + $0.99 per ticket for non-profits and 2.5% + $0.99 per ticket for for-profits.
Best for: Customizable registration experience
Cvent is a comprehensive event management platform that includes features for event registration, ticketing, and attendee management. It offers customization options and detailed reporting about the ticketing and registration data.
However, users have noted complexities in the platform’s learning curve, and their event ticketing requires third-party data to fully function, which can be a challenge.
“[Cvent] gave us a ticket-buying platform that complied with all our needs for our 5-day conference.” – Annabel H., Small Business
“I love that all of our event registration information can be stored in one place that anyone in our team can access. This saves a lot of manpower hours in the pre-planning phase of events.“ – Justina H., Events Director
“One of the challenges we have for our large events is keeping track of who has a ticket to sit and eat at the event (vs other people just hanging out). Wish there was a tie to some suggested vendors for best ways to use … event registration management to manage that part of the event.” – Verified User in Primary/Secondary Education
“Some of the technology does not perform as intended. Support is available up to the event, but on live days of support in the middle of an event, it is hard to get problems solved in a timely fashion.” – User in Media Production
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Idéal pour : le suivi en temps réel et la billetterie mobile
TicketManager comes next in the list of best ticket-selling platforms because it works especially well for concerts, sports events, and live performances. The platform offers a user-friendly interface and multiple ticketing tiers along with promotional options to cater to the needs of different user segments.
However, some people have expressed concerns about the platform’s user-friendliness, making it time-consuming for organizers to set up.
“It is great to be able to track everything and pull various reports and views. It is nice to be able to easily upload the whole season and only those tickets that apply.” – Kathy B., Operations Manager
“Very easy to maneuver through the site, and the instructions are easy to understand. Having total control of all the tickets its easy to correct any errors.” – Marcelita H., Admin Asst
“Sometimes Invitation emails go to Spam boxes. Would like to be able to pull a report about invitation status (delivered, dropped, RSVP, etc.) for all attendees of an event at one time, instead of by each invitee individually.” – Meghan F., Marketing Communications Coordinator
“Orders that are denied/cancelled are not removed from the ‘Approve Orders’ section. Constant updates that, at times, cause the site to not work (ex. today – 6/8/18)” – Linda C., Senior Executive Assistant
Contact sales for a quote
Best for: Branding and mobile ticketing
Bizzabo is one of the well-known all-in-one event management software platforms, which offers ticket platforms for events as well. It is known for its user-friendly interface and offers services for large to medium enterprises.
Bizzabo made it to the list of best event ticketing platforms for its diverse ticketing, registration, and attendee engagement features. However, according to users, the reporting feature can be difficult to navigate as it doesn’t show the specific types of registrations in the reports.
“This platform effectively covers various aspects, including ticketing, registration, attendee engagement, and event evaluation. Utilizing Bizzabo greatly streamlines our event planning process.” – Meghan M., Account Executive
“It is ready to use tool and very easy to intergrate with your website to show and host various events on Bizzabo. It has good support.” – Arun K., Lead Application Developer
“Reporting features are difficult. I wish there were a way to see specific types of registrations easier. Example: all in-person attendees, all virtual attendees – no matter the ticket type.” – Lisa E., Small Business
“The back-end platform for administrators is sometimes challenging with text on the website and comms; it defaults to something you aren’t looking for, the spacing, etc., could be more dynamic and user-friendly.” – Kelly W., Senior Manager Marketing Operations
Bizzabo offers multiple pricing plans, starting $499 per user, per year.
Idéal pour : l'attrait visuel et les remises pour les lève-tôt
Moving forward in the ticketing apps arena, we’ve Splash. It is an event marketing and ticketing platform that focuses on creating visually appealing event pages and seamless registration experiences.
It stands out as one of the best event ticketing platforms with a centralized system for managing tickets, orders, and refunds. However, some users have shared that many of the extras and services come at an additional fee.
“I thought their ticketing system was a little tricky at first with cancellations, but they have recently updated that, and now it works great!” – Lisa N., Mid-Market
“Provides customisable event pages, invitations and RSVP tracking” – Jyotsna S., Junior Developer
“It feels like many of the extras and services come at an additional fee. Things that you assume are something you can simply set up on your own, like integrations, require their services at an added cost.” – Danielle N., Mid-Market
“Some features are not very intuitive and require a bit of a learning curve, especially for first-time users.” – Ashwin P., Webflow Developer
Contact sales for a quote.
Best for: Straightforward ticketing setup
We’re not done reviewing ticketing software companies yet. Next up, we’ve TicketSource. It’s one of the best event ticket platforms, offering features like customizable event pages, flexible ticketing options, and the notable absence of platform booking fees.
However, some users have reported that they charge an additional 3.5% administration fee when adding donations, which can be inconvenient.
« Le pourcentage que TicketSource prélève sur vos ventes de billets par rapport à la concurrence est bien inférieur à celui du service client. » – Andrew D., photographe et cinéaste
“I like that you can add multiple users to one account. This allows everyone to have access but also keeps each individual accountable for their actions.” – Nick W., Owner, Small Business
L'impression des billets pourrait être simplifiée. Plusieurs connexions (basculement facile) simplifieraient la vie. Contact Manager est très basique. Certaines fonctionnalités de configuration basées sur les spectacles/événements pourraient être développées. – James F., chef de projet
“The ticket printer option is very difficult to work with. The user interface is nice, but it seems to crash. However, I’m not 100% sure that isn’t my own fault.” – Nick W., Owner, Small Business
Idéal pour : Billets virtuels ou en personne
We’ve Eventbee in our list for the best ticket sales platform. It is a web-based event ticketing platform known for its versatility in offering single or multiple ticket types.
While users appreciate its comprehensive customization options for event pages, registration forms, and confirmation emails, some have raised concerns about the learning curve associated with the platform.
J'apprécie Eventbee pour la simplicité de son interface utilisateur. Nous pouvons créer un événement en quelques secondes et Eventbee propose deux types d'inscription, payante et gratuite, ce qui est très pratique. Il permet également de réserver deux modes : virtuel et sur place. Enfin, Eventbee est une excellente plateforme pour organiser un événement payant. – Sumit D., PME
“It’s a no-frills easy-to-use event management platform with an affordable fee structure. Ideal for mid-sized events. We mostly use it to schedule virtual events but it has the option for on-site as well.” – Verified User in Banking
« Voici les points difficiles : l'apprentissage prend du temps ; toutes les fonctionnalités ne sont pas disponibles dans tous les forfaits ; le support client est bon, mais peut parfois être lent. » – Abhijeet S., spécialiste en veille stratégique
“The support is lacking, as mostly only email-based support is available, and the resolution time is rather long. Also, the event scheduler, while simple to use, requires some feature additions which make it easier to modify event parameters once an event has been scheduled.” – Verified User in Banking
At the time of writing, Eventbee charges flat per-ticket fees, i.e., $1 (Basic), $1.50 (Pro), $2.50 (Advanced), $3.50 (Business), regardless of ticket price, plus a 1% booking fee on the total purchase. You can compare its pricing with other live event ticketing companies mentioned in this review to make your decision.
EventBookings est une plateforme de billetterie événementielle tout-en-un qui simplifie la vente de billets en ligne pour les événements de toute taille, des petits rassemblements aux grands festivals. Grâce à ses fonctionnalités performantes, la billetterie est gérée en toute simplicité, permettant aux organisateurs d'offrir une expérience mémorable.
“Fair price, most features/options carry across when you duplicate and event.”- Diane B. Managing Director
“I liked the Customer service and o found it more or less user friendly.” – Stella C., CEO Entertainment
“Most of it is easy find; some of the reports were a bit hard, but when we got help was easy.” – Kay D., Office Manager
“Backend using seems a bit counterintuitive at times, but easily rectified.” – Stella C., CEO Entertainment
While we’ve listed the best online ticketing platforms, it’s important to understand what kind of ticketing solution fits your event goals and scale. The right platform for a local meetup isn’t the same as one for a multi-day conference. The table below outlines a simple decision framework, helping you narrow down your options based on event size, priorities, and long-term growth needs.
Once you’ve identified which type of platform suits your event, it’s time to dig deeper into core capabilities of online ticketing services. From ticketing workflows to marketing automation and analytics, each feature can significantly impact your attendee experience and bottom line.
The table below breaks down what to look for across different event sizes to shortlist the best event ticketing software for your event.
A proficient event ticket sales platform eases the intricate process of managing tickets for your events.
Some ticketing solutions, however, have security issues and hidden costs that can mar the experience, especially on a larger scale. While smaller platforms may be good for limited ticket volumes, scaling up to hundreds requires a robust solution.
A platform like vFairs, with its customizable, secure, and flexible features, exemplifies how advanced technology can streamline event ticketing. Some platforms offer only ticketing but using an all-in-one event tech platform works better as it offers you a solution for all your event needs.
Ready to see how it works?
Book a demo today to explore how vFairs can meet your unique needs, scale seamlessly with your event, and enhance attendee satisfaction from the first ticket sale to the final event wrap-up.
En ce qui concerne les meilleures plateformes de billetterie d'événements, vFairs ouvre la voie, offrant des expériences de billetterie en ligne transparentes, des options personnalisables et des outils de gestion efficaces pour les organisateurs d'événements.
Many event ticketing platforms, like Eventbrite and TicketSource, offer free plans for small events or basic ticket sales. These platforms typically charge no upfront costs but may take a small percentage of each ticket sale. Alternatively, you can explore platforms like Eventbee that offer flat-rate pricing, which can be more cost-effective for events with low ticket volumes.
Yes, most ticketing platforms allow you to create discount codes or promotional offers. You can set up early bird pricing, group discounts, or special codes for certain attendees to encourage ticket sales and boost event attendance.
Absolutely! Many ticketing platforms, such as vFairs offer advanced customization options. You can tailor registration forms, event pages, and emails to match your branding, creating a personalized experience for your attendees.
Ticket buyers typically pay a service fee, which covers platform usage and payment processing. Fees vary by platform, but they usually include a small percentage of the ticket price or a flat fee per ticket. Always check the platform’s terms to understand the buyer’s cost breakdown.
Ticket prices impact attendance and revenue. Setting the right price attracts more attendees without undervaluing the event. Balancing affordability with perceived value, offering tiered pricing, and discounts can boost sales and ensure profitability.
Aqsa Ayub
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