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Choose vFairs, the #1 rated event management platform on G2 that helps you create, promote, and manage all types and sizes of events.
Here is a snapshot comparison of the two tools, based on user ratings and experiences.
Always available and highly responsive, the vFairs team provides exceptional customer support. They are always ready to assist with excellent communication skills.
Hopin however, lacks ready and robust customer support.
Great customer service from start to finish! The team was very accomodating, patient and easy to work with. This was our first virtual experience so a lot of info to learn. vFairs team was professional and helpful throughout.
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The vFairs team is known for its support in making the entire process seamless for the customers in addition to training available for exhibitors to set up booths and understand the back end.
Hopin, on the other hand, faces slow response time when it comes to answering questions and helping the customers.
We were provided thorough training that made understanding the backend seamless. vFairs was a great platform for our local students to participate in a virtual career event. The team made the set-up process simple and easy for us to understand. We were provided thorough training that made learning the back end nearly seamless! The day of our event we had immediate help with troubleshooting and questions any of our schools had.
vFairs provides advanced data and analytics to help you understand your events performance. Real-time data provides you with actionable insights.
Hopin however, provides in-depth analytics only when a higher tier of package is purchased.
Another huge benefit was all the data that was collected based on user interactions as they navigated the platform. Data that will better help us determine future content and needs for our members.
The benefits of real time data analysis on event and presentation attendance is hugely beneficial over live events where surveys and head counts make this more labour intensive.
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vFairs has a stunning 3D virtual lobby with avatars seen roaming around that creates a huge impact on the incoming audience.
Hopin, on the other hand, has a lobby which is hard to figure out for the user.
The 3D platform with external entrance, lobby, avatars and exhibitor booths giving our visitors as close to a physical show experience as possible.
I like the layout and event schedule provided via the lobby. It is a great idea. Poster presentations were set very nicely. People enjoyed the flexibility to go in and out to different session options.
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vFairs makes their events mobile friendly to ensure attendees can join on the go, from wherever they are. All they need is an internet connection.
Hopin lacks that flexibility right now.
The most helpful thing about vFairs is the ease of use and the accessibility to anyone with internet and a device. The upside of using vFairs is the extended reach that it allows of meetings to increase participation. There is no software to download and the platform is mobile-friendly.