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Still dealing with complex tech and endless support requests? With vFairs, you can set up and launch events faster. The cherry on top? A dedicated support team that’s with you from day one.
Skip the endless support emails and confusing dashboards. vFairs powers intuitive events paired with real support from people who know the ins and outs of the software and events space.
vFairs event management platform is developed entirely in-house, so every feature connects smoothly and evolves quickly. No integration patchwork or vendor juggling.
You can start with polished templates or go fully bespoke; vFairs adapts to brand-tight, complex use cases, rather than forcing workarounds.
A dedicated project manager guides planning, build, launch, and live days. This white-glove help is part of the package, not an add-on charged separately (no worrying about hidden charges).
Clear workflows and a modern UI help teams ship faster; G2 users report ~2 months to implement with vFairs.
G2 users report that vFairs pays for itself in ~12 months, with no surprise costs or extra spend required to see value.
"The vFairs app is excellent for organizing a wide range of events, such as job fairs, trade shows, and expos. With this app, it becomes much easier to manage and coordinate all the sub-events that make up a larger event, ensuring everything runs smoothly together."
"Great platform for in-person and virtual events. The setup and use are very easy."
"The app was easy to use for most of our attendees, and for most of our team from the back end."
"We have specific needs for our registration platform and Vfairs offers great options for customisation and adaptability."
Now, it’s time we dig deeper and see specific functionalities of each platform. This will help you gauge the platform from a specific use-case perspective.
Rating on G2: 9.1
vFairs is praised for its ease of use and intuitive design. Event planners, even for those without technical expertise, find the platform easy to navigate. This connects back to the fact that the platform is built in-house, which means different tools aren’t patched together to function. Instead, the system is designed to work seamlessly from the get-go.
Event setup is streamlined, and the learning curve is minimal. On Capterra, vFairs boasts a rating of 4.7/5 for ease of use, making it the ideal choice for organizations looking to reduce training time and launch events quickly.
You can customize your event landing pages through various templates, incorporate branded elements in event apps, and beyond. However, here’s what Cvent users are saying about their customization capabilities:
“They are extremely limited on design options which I do not like at all. The registration page is limited to a basic design and there are limitations to fonts, backgrounds… it’s not easy to make a modern, high quality, creative looking page. From what I understand it is also very expensive for our organization to use.” – Verified User in Non-Profit Organization Management
vFairs stands out in terms of customization, especially when it comes to creating highly personalized event experiences.
The platform works closely with clients to turn their creative ideas into reality, offering dedicated project management to help you build a tailored event experience. Whether it’s a fully white-labeled mobile app or custom 3D booth designs, the vFairs team is well-known for ensuring that every element of your event is personalized to fit your brand.
vFairs excels in providing personalized support, which is one of its standout features. Many users specifically mention the dedicated project managers assigned to their events, who guide them through every step of the process. These managers are highly responsive and go above and beyond to ensure that everything runs smoothly.
vFairs includes this personalized service at no extra charge, which significantly enhances the customer experience.
Customers can contact support via phone (international numbers available), open support cases, and use the Cvent Community. The Community offers 24/7 chat with a virtual assistant, a knowledge base (how‑to articles, FAQs, videos), training courses, and a forum to connect with other users.
However, users note the following about their customer support:
“The product is not intuitive. Everything takes a half dozen clicks. There is not great support. The first response for every question is 5 links and/or PDFs to read through, rather than a direct answer to my request for help. However, I think the customer service is getting better.
There are endless upsells, so that it isn’t always clear what is included or excluded.” – Verified User in Non-Profit Organization Management
vFairs offers a transparent and flexible pricing model. It provides tiered plans for annual subscriptions as well as one-time event packages. This pricing flexibility makes it suitable for a variety of organizations, including both small and large enterprises. Prospects can get a custom quote by contacting sales.
Many users have praised vFairs for delivering strong value for money, as it combines a rich feature set, excellent customization options, and hands-on customer support at a competitive price. For larger organizations, vFairs also offers enterprise-level solutions that can scale with their needs, making it an excellent choice for a wide range of event sizes and budgets.
Here’s what vFairs users are commenting about the platform’s value against cost:
“I have done multiple events in the vFairs platform and I find it to be the best platform on the market for the price. I find it to be extremely intuitive and user-friendly for our production team as well as the attendees.” – Shannon T.
Cvent’s pricing model is customized, which means prospective customers must contact the sales team to get a quote based on their specific needs. The platform follows a modular, usage-based pricing structure, where costs depend on factors like the number of events, attendees, and which features are required.
Here’s what Cvent customers shared about their pricing:
“Better for larger organizations with deep pockets. Options work great but are expensive for smaller groups.” – Verified User in Professional Training and Coaching.
Someone also commented about the cost of add-ons:
“Nickel-and-dime charges for each additional item (APIs, Integrations) on top of an already expensive product. Concerned about vendor-lock in (price going up once they have us in)” – Michael H.
Both vFairs and Cvent cover a lot of ground in event tech, but they do it differently. Here’s a closer look at how each handles the essentials, and what that feels like in practice.
vFairs emphasizes speed and branded simplicity in registration. You can create custom-branded registration forms, set up conditional registration paths by attendee type or other variables, accept payments through 30+ gateways, including Stripe/PayPal, and apply discounts or group tickets quickly. It is also worth noting that vFairs doesn’t charge you payment processing fees.
For most events, this means a fast launch and fewer setup hurdles. When organizers need highly specialized flows or multi-layered ticket types, they can implement them and replicate those paths for future events. Free implementation support is also available, which many teams appreciate for more intricate builds.
Cvent’s registration engine is configurable, supporting complex needs like multi-tier and group ticketing, promo codes, multi-currency checkout, and approval workflows. This flexibility makes it easy to replicate detailed pricing structures and attendee rules across multiple events.
However, that level of configurability also means initial builds require careful setup, thorough testing, and often a dedicated admin to manage everything smoothly.
When it comes to event websites, Cvent provides a library of pre-built templates through its Flex builder. Here’s what users think about it:
“Unfortunately, there is not much customizability with the website and app. We wanted to change a lot of sections and realized it wasn’t possible. You can’t even have a page of speakers on the website (only app), and attendees can’t join the sessions on the mobile app.” – Rachel R., Marketing & Events Manager.
vFairs supports quick QR-based check-in with instant badge printing and now offers facial recognition for VIP or high-security events. The feature is opt-in and includes built-in privacy controls, giving organizers more flexibility in how they manage entry. When used, it can noticeably cut down queues and make VIP processing feel seamless. The overall check-in process is designed to be fast and easy to navigate, both for attendees and staff. Most organizers mention smooth deployments and quick turnaround times in vFairs reviews, while more complex setups, like multi-kiosk configurations or custom hardware, usually involve close coordination with the vFairs team.
“Wish there were More features with badge design.” – Catherine C., Office Manager.
vFairs’ mobile app is designed to give organizers full control over the attendee experience while keeping things straightforward to manage. It’s fully customizable, often used as a white-label solution, and can be tailored so every element reflects the event’s brand.
What makes the app stand out is how much it does without feeling heavy. It supports personalized agendas, live polls, Q&A, surveys, push notifications, interactive floor maps, virtual AI assistants, and attendee networking, all within a clean interface that attendees pick up easily.
Organizers consistently share that setup is simple and the app runs smoothly across different event formats, whether in-person, virtual, or hybrid. This balance of flexibility and usability is one reason the platform received the BizBash Best Event App award, a recognition that reflects both its feature depth and how easy it is to deliver a branded, engaging experience through it.
Cvent’s mobile app, the Attendee Hub, is a good option for event planners who want a reliable, all-in-one app that works well with registration, agendas, and engagement tools. It includes useful features like personalized schedules, speaker info, messaging, live polls, and push notifications. However, some users have shared the following about the app experience:
“There are some small features that Cvent doesn’t offer, but every time we suggest something they always send that feedback to their team. For example, if an attendee asks a question on the app, it doesn’t notify the attendee when their question is answered. They are all small details similar to that but nothing that hinders the whole event management.” – Laura A.
Someone also commented about the app’s capabilities:
“Mobile app doesn’t encompass all capabilities available on cloud.” – Amanda S.
vFairs puts a strong focus on creating a unified, polished marketing presence around events. Organizers can build branded websites, launch in-app notifications, set up social walls, and manage campaign assets without having to jump across multiple tools.
The platform also goes further with built-in support for automated email campaigns, including AI-assisted writing for landing pages and personalized email sequences, features that save time and help teams deliver the right message to the right audience.
vFairs plugs into your existing marketing stack, not replaces it. Teams often connect to HubSpot, Salesforce, or Marketo. Setup is straightforward, and vendor support is available for complex data syncs or advanced personalization.
The result is a marketing toolkit that works well for both quick-launch campaigns and high-brand-control programs, giving teams flexibility without overwhelming them with complexity.
Cvent includes built-in marketing tools: drag-and-drop email templates, multilingual event sites, audience segmentation, drip campaigns, and multi-event hubs.
If you invest time in templates and workflows, you can often retire separate email or landing-page tools and get consistent funnel tracking.
However, users have shared comments about Cvent’s email marketing:
“I think the email settings can be better. We struggle with email issues in our individual sessions and having to duplicate emails once an email is associated with a session”. – Nicholas S.
Users also commented about their marketing integrations:
“They will nickel and dime you for everything. No integrations to marketing automation. Be prepared to pay at least 8k to be connected just to have them use another third party. Best to not use them.” – Verified User in Computer Software
Gamification is where vFairs really turns up the fun. With features like scavenger hunts, leaderboards, reward points, quizzes, and virtual photo booths, it’s built to ignite competition and engagement. When done right, they help turn audiences into active participants.
Gamification in Cvent is flexible and fun, letting organizers create challenges, award points, and drive activity with leaderboards and badges. It’s especially useful for encouraging booth visits or social sharing. That said, the success of these features hinges on how clearly the rules are communicated and how well they’re promoted.
Here’s what Cvent customers commented about their gamification features:
“I would like to see more gamification options.” – Anna D., Director of Membership and Conference Programming.
vFairs offers strong networking features, from private and group chat rooms to 1:1 audio/video calls, virtual roundtables, and meeting scheduling. It also includes smart matchmaking to recommend connections based on interests. Attendees can navigate by searching for people, joining discussions, or hopping into video chats. Plus, exchanging contact information is easy; participants can simply scan the QR codes on each other’s badges for instant sharing.
Cvent supports attendee networking through features like one-on-one messaging, appointment scheduling, and smart AI-based matchmaking. Attendees can connect easily, and organizers like that suggested connections and sessions are tailored based on interests.
Here’s what users commented about Cvent’s networking capabilities:
“The Attendee Hub is still missing some features competitors who only do the event platform portion already have, such as attendee-to-attendee networking, with each attendee having a profile they can choose to make public. Also lagging behind on things like in-platform interactive functions such as chat and polling, which means we use our video conference’s tools for that, taking the attendees outside of the Hub for each sessions.” – Verified User in Non-Profit Organization Management.
Someone also commented about the platform’s functionality, saying:
“It would be helpful to be able to have the ability to customize the platform a little more. Especially with having a separate agenda for in-person and virtual audiences.” – Holly T.
Finally, customers also shared Cvent reviews about the reporting tools for the virtual event platform:
“When we planned our virtual event we included metrics on when attendees left and joined sessions to see if they were there the whole time, but that data ended up getting lost and we never got the information we were promised.” – Verified User in Oil and Energy.
vFairs
vFairs focuses on making this process more dynamic and brand-friendly for both in-person and virtual formats.
Exhibitors can set up and customize booths with guided tools, upload banners and content, preview changes in real time, and even manage multiple booths from one account. Sponsors can be organized by tiers, placed across the venue or virtual environment, and tracked in a single dashboard with engagement metrics like booth visits, downloads, and interactions.
Lead capture is built to be flexible with QR code scanning, manual entry, and app-based tools, all of which feed into one system, with the option to sync data with CRMs or marketing platforms.
Exhibitors can host live demos, chat or video call with attendees, schedule meetings, and receive post-event performance reports. Meanwhile, organizers get automated communications, training materials, and built-in branding options that make sponsorship activation smoother without adding extra layers of complexity.
Cvent offers a centralized system for sponsor and exhibitor management, including booth sales, deliverables tracking, floor plan design, and lead capture via iCapture or LeadCapture. It’s especially useful for trade shows and multi-sponsor events where managing entitlements and post-event ROI is key.
Users appreciate having everything in one place, but here’s what they shared about the interface of the exhibitor management portal:
“Exhibitor, sponsor, and speaker management is clunky, and customization options are minimal” – Krysten B., Communication and Technology Director.
vFairs provides a flexible and user-friendly platform for managing speakers and abstracts across virtual and in-person events. Organizers can create custom submission forms and deadlines, assign reviewers automatically or manually, and run blind or double-blind reviews to keep evaluations fair. Accepted abstracts convert directly into sessions with speaker bios, handouts, and session details. Speakers get a guided profile setup with automatic session linking. A single dashboard lets you track submissions, manage reviews, and export reports. The result is a simple, intuitive workflow that keeps you in control.
Cvent’s abstract management tool is built for call-for-paper-driven conferences with peer reviews and multi-stage approvals. It centralizes submissions, reviewer routing, and speaker bios in one place.
Users say it handles the heavy lifting well, but also note:
“Their abstract management portal could be enhanced to be more user friendly and to allow for information to flow into the event portal (I know they are working on the latter).” – Verified User in Non-Profit Organization Management.
Customers love vFairs’ real-time, visual dashboards focused on engagement, exhibitor metrics, and sponsor deliverables.
Its conversational AI reporting tool is a clear win for non-technical users, making it quick to surface metrics without digging through CSV files.
For immediate and detailed reporting needs, like exhibitor ROI, live attendance snapshots, or stakeholder updates, vFairs offers a faster, more intuitive experience that’s well-suited for fast-paced event environments.
Cvent offers enterprise-grade analytics across the event lifecycle, covering registration funnels, session attendance, engagement scoring, financial tracking, and cross-event trends.
Users appreciate the depth of insight and the ability to align event data with CRM and marketing tools. API access allows for integration with business intelligence platforms, giving teams a broader view of program impact.
That said, users have also shared opinions about specific areas of Cvent’s reporting:
“There are several functional elements of Cvent that feel almost too basic and do not allow for ease of use. The reporting functions for surveys are leaps and bounds behind those of the event management software, and when designing surveys you are extremely limited when it comes to building out the actual design. There are going to be pain points with any software, but many of the ones we as customers experience should already be resolved.” – Verified User in Information Technology and Services
vFairs offers extensive integration options that suit marketers and event teams looking for reliable connectivity. It supports native integrations with tools like Zoom, WebEx, Slido, Stripe, Okta, and NetSuite, along with flexible options through Zapier.
Embeddable webinar players and polling tools make it easy to enhance live sessions without added complexity.
Cvent offers a wide range of integrations, including built-in connectors for Salesforce, Marketo, HubSpot, Eloqua, and Microsoft Dynamics. It also supports custom setups through APIs and secure webhooks. This makes it possible to set up stable connections across CRM, registration, and financial systems.
However, some users have comments on their integrations:
“The lack of ease of integrating Cvent with other systems. I would love to have Cvent work with all of the systems we use for our event, however, integrations with Cvent are VERY difficult.” – Verified User in Computer Software
vFairs takes data security and accessibility seriously but packages it in a more approachable, hands-on way.
The platform is ISO 27001, SOC 2 Type 2, GDPR, and PCI DSS compliant, and supports VPAT accessibility standards aligned with WCAG. It also maintains certifications like TX-RAMP, Microsoft SSPA, and the EU–US Data Privacy Framework.
What users value most is how easy it is to work with the vFairs team. From privacy checks to event setup, organizers get help navigating compliance without unnecessary red tape.
Cvent’s experience with large-scale enterprise events means it brings a well-established approach to security, accessibility, and compliance. The platform offers detailed user permissions, strict data controls, and thorough documentation that aligns with what legal and IT teams in large organizations often look for.
Cvent brings enterprise credibility, but it often asks for patience, technical resources, and a bigger budget to unlock its full potential.
vFairs, on the other hand, offers a more modern, flexible, and intuitive experience, without sacrificing power. It’s praised for delivering strong ROI, faster setup, richer customization, and dedicated support at no extra cost. For teams that want control without the learning curve, and creativity without red tape, vFairs often proves to be the smarter, smoother choice.
Book a demo to see how the platform can bring value for any event use case.
Disclaimer: The information in this article about various platforms and their features was accurate at the time of writing. Technology and software platforms continuously evolve, and features, pricing, and capabilities may have changed since publication. This review is based on information sourced from third-party review sites and is not endorsed by any of the platforms mentioned.
