Virtual Benefits Fair Platform

Guide Employees Through Open Enrollment with Virtual Benefits Fairs

Give all employees a central hub to explore benefits plans, ask questions, and get real answers from benefits reps live, instead of a PDF no one opens.

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Trusted By Top Organizations. Recognized by Gartner & G2.

vFairs Virtual Benefits Fair Platform Feature Set

Give your employees easy access to benefits information such as what they are and how to best use them with interactive webinars, group and 1:1 chat, resource directory, and Q&A sessions.

Secure Virtual Venues

  • Restrict access & boost security with 2FA and SSO
  • Host the fair at your virtual office with stunning custom 3D halls
  • Set up branded booths for all your benefit providers
  • Populate your space with animated avatars via the self-select avatar library
  • Make your fair easy to navigate by setting up a familiar environment
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vFairs Feature Set

Networking

  • Connect employees with benefit providers through text, audio, video and 1:1 chat
  • Enable employees & their families to connect on group chats with benefit providers
  • Offer quick access to benefit details with interactive exhibit booths
  • Offer chat queuing to help benefit providers handle chat volume
  • Provide roundtables to employees for discussing a specific benefit
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vFairs Feature Set

Engagement

  • Host info sessions with live, semi-live & pre-recorded webinars
  • Address employee concerns with moderated Q&As
  • Make your fair exciting with leaderboards & games
  • Keep employees updated with in-event alerts & notifications
  • Integrate with social media walls, simulation rooms & more
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vFairs Feature Set

Resources

  • Upload benefit details, terms & conditions & more to your resource vault
  • Let employees download resources to their virtual briefcase as they navigate the fair
  • Host welcome videos, fair navigation videos, and more in the video vault
  • Share event info, agenda & more via a branded landing page
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vFairs Feature Set

Advanced Reports

  • Track real-time metrics like employee turnout and engagement
  • Access booth visits, resource downloads, and webinar views
  • Analyze employee journeys and use feedback surveys to measure success
  • Run post-event reports to analyze your benefit fair’s ROI
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vFairs Feature Set

Set it up once, and reach every employee, everywhere, without the enrollment scramble.

vFairs runs your whole open enrollment season on one platform. Host benefits provider booths, live webinars, and on-demand sessions to turn confusing insurance jargon into plain, easy-to-understand information. Track who has engaged and who hasn't logged in yet. All this with a dedicated project manager supporting you all the way.

Benefits Vendor Booth & Resources

Connect Employees with All Benefits Providers in Real-time


  • Build a branded booth for each benefits provider, stocked with plan videos and downloadable documents.

  • Centralize enrollment guides and FAQs so employees stop searching through scattered emails.

  • Chat or schedule a 1:1 video call directly with a benefits representative for real-time answers, not just a chatbot.

  • Join group chatrooms to connect with providers and other employees, not just one-on-one.

  • Keep the fair open for as long as your enrollment period runs, not just one day.
Virtual Exhibit Booth
Connect Employees with All Benefits Providers in Real-time
Webinars & Live Q&A

Keep Employees Engaged with Multi-Track Webinars


  • Host live, semi-live, and on-demand sessions organized by benefit type.

  • Let employees ask questions anonymously during live Q&A, so no one hesitates to ask.

  • Allow attendees to curate their own schedules by selecting preferred sessions.

  • Facilitate attendees with a multi-track timeline view, allowing them to navigate multiple event tracks seamlessly.
Webinar Platform
Keep Employees Engaged with Multi-Track Webinars
Engagement Reporting

Track Engagement Across the Event


  • Track logins, webinar attendance, and downloads per employee, not just in aggregate.

  • Spot who hasn’t logged in and send a targeted reminder, not another blast email.

  • Monitor downloads per booth to see which providers resonate most, and review survey results for direct feedback.

  • Pull a post-event report that shows leadership how the fair performed, engagement and participation across the organization.
Event Reporting & Analytics
Track Engagement Across the Event
Custom Design

Personalize the Benefits Fair with Your Company Branding and Needs


  • Showcase your brand with a custom-designed landing page.

  • Choose a modern, familiar interface or a fully immersive 3D environment, whichever fits your culture and is easiest for your employees to navigate.

  • Represent your diverse workforce with customizable avatars and halls.
Virtual Event Platform
Personalize the Benefits Fair with Your Company Branding and Needs
Accessibility

Reach All Attendees with an Accessible Virtual Platform


  • Make your event accessible to attendees with disabilities with a WCAG & VPAT compliant system.

  • Add screen reader support, color contrast controls, video transcription, and live multilingual translations.
Accessibility Features
Reach All Attendees with an Accessible Virtual Platform
Enterprise Security & Compliance

Launch Faster with a Platform IT Already Trusts


  • Meet security requirements with a SOC 2 compliant platform.

  • Skip downloads entirely with a fully browser-based experience.

  • Simplify secure access with single sign-on through your identity provider.

  • Host data in the US or Canada, depending on your requirements.
Launch Faster with a Platform IT Already Trusts

What Our Customers Are Saying

See how HR and benefits teams run open enrollment that gets results.

benefits-manager
Virtual Benefits Fair Platform
  • 22

    benefits partner booths in one event

  • 9

    U.S. locations reached from a single platform

  • 30 days

    24 hours a day, of platform access for employees

The Second Annual Hillrom Virtual Benefits Fair Maximizes Employee Engagement
Read Full Story

The product itself meets all of our needs for our digital events, live and recorded sessions and opportunities for our attendees to network with each other throughout the event.

travis-smith
Travis S.
  • Senior Director, Government Relations

We appreciate the design of vFairs, and that it feels a bit like an in-person conference for our participants. The system is user-friendly and allows them to navigate seamlessly.

heather-snipes-compress
Heather S.
  • Program Support Specialist

Easy to navigate, cool features and quick results of uploaded data, so I’ll say fast implementation. Very well structured.

olamilekan-ogundele
Olamilekan Ogundele
  • Strategy, Operations & Process Improvement
All Customer Stories
G2
vFairs is rated 4.7/5 on G2
based on 1,758 verified reviews

Frequently Asked Questions

What is a virtual benefits fair?

An online event where employees explore plans, medical, dental, vision, life, disability, HSA/FSA administrator, and so on. They can attend live sessions conducted by benefit providers and get questions answered before the enrollment deadline.

How does a virtual benefits event reduce repetitive questions to HR?

Employees find plan details and FAQs in one place and ask questions live, instead of emailing HR one at a time.

How do employees get their questions answered during the benefits fair?

Through benefits provider booths, live or on-demand webinars with Q&A, and direct chat with a benefits representative.

Can we see who hasn't engaged before the deadline?

Yes. Reporting shows logins, attendance, and downloads at the individual level, so reminders can be targeted instead of blasted to everyone.

How long can the event stay live on vFairs platform?

As long as your enrollment period needs, it's your call, so employees can return anytime rather than only on one event day.

What type of reports are available on vFairs benefits fair platform?

Attendance, booth visits, webinar viewership, and document downloads, so you can measure engagement and completion.

What kinds of benefits fairs can we run on vFairs?

Open enrollment, new hire onboarding, wellness and lifestyle benefits, and standalone provider Q&A sessions all run on the same platform.

Does this work for a distributed or remote workforce?

Yes. Employees can join from anywhere, on any device, and everything stays available for the full enrollment window, not just a single scheduled day.

What support does vFairs provide during setup and the live event?

A dedicated project manager and live technical support for setup, content upload, and event-day support.

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